Shipping Policy

Shipping Policy for Mussu Products

Effective Date: 10-05-2026

At Mussu Products, we strive to deliver your orders safely and on time across India. This Shipping Policy outlines how we process and ship products in categories such as Natural Foods, Wellness & Care, and Home & Living.

1. Order Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an order confirmation and tracking details once your order is shipped.

2. Shipping Time

Standard Delivery: 3–7 business days
Delivery timelines may vary depending on your location and courier service availability.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.

We may offer free shipping on selected products or promotional offers.

4. Delivery Partners

We work with reliable courier and logistics partners to ensure safe and timely delivery of your products.

5. Order Tracking

Once your order is shipped, you will receive:

Tracking ID
Courier partner details

You can track your order using the provided link.

6. Delivery Delays

While we aim to deliver on time, delays may occur due to:

Weather conditions
Public holidays
Remote locations
Unexpected logistics issues

We appreciate your patience in such cases.

7. Incorrect Address / Failed Delivery

Please ensure that your shipping address and contact details are accurate.
If a delivery fails due to incorrect details or unavailability, re-shipping charges may apply.